Business ProfileforChoice Waste of Florida, Inc.

Here are several of specific dates where you failed to meet our service agreement 07/27/23 10:53am Called front loader was not emptied. We were told they will call dispatch and call us back. No call back no pick up of trash.07/27/23 12:07pm- Called a 2nd time since we never heard back. No solution.With that being documented we have provided The reasons why we chose to terminate our service agreement with Choice Waste is due to your company's persistent failure to meet the terms and conditions outlined in our service agreement, specifically pertaining to trash pickup, customer service, and the negative impact on our production as a company.Despite our repeated attempts to address these issues, we have not seen any substantial improvement in the quality of service provided by your company. Our concerns include, but are not limited to:1.Delayed Trash Pick Up: Your company has consistently failed to adhere to the agreed-upon trash pickup schedule, leading to overflowing dumpsters and an unclean environment on our premises. This has not only created an unsightly and unhygienic situation but has also caused significant disruptions to our daily operations.2.Poor ***************** We have encountered numerous instances of poor customer service, including unresponsive communication, lack of follow-up on reported issues, and an overall lack of professionalism when dealing with our staff. Effective communication and a proactive approach to problem-solving are essential elements of any successful business relationship.3.Downtime for Our Production: Your company's inability to provide timely and ********************** services has resulted in downtime for our production processes. This downtime has a direct impact on our productivity and profitability, which we cannot afford to continue.